This custom portal is more than just an association management system (AMS)—it’s a full business solution that serves IHSAA’s entire workflow for every single high school sport. The comprehensive web app allows admins to register athletes; officials to manage their credentials and tournament applications; coaches and athletic directors to rate their officials, in addition to the ability to run and pull reports, send SMS reminders for various deadlines, and so much more.
This centralized hub is completely responsive, so busy athletic directors, coaches, officials, and staff can access what they need on the road, wherever they are. The upgraded portal UX has already resulted in greater participation and engagement from members, including a 10% increase in applications for boys basketball tournament officials.
While business impact for IHSAA and improved UX for audiences is always a priority, this project has also helped earn an exciting accolade for IHSAA Technology Director, Luke Morehead. In 2018, he was named a 2018 CTO of the Year by the Indianapolis Business Journal!
Shea’s role: UI/UX Design Director via Counterpart
I LOVE the build! This is quite a change from past process, but so much more inclusive of valuable information during the assigning process, which [before] was captured and referenced via a spreadsheet.– Sandra M. Walter, IHSAA Assistant Commissioner