This project was a rebuild and modernization of the organization’s complex database in a customer-centric portal. The new portal presents information in a mobile-friendly, modern and streamlined interface. This redesign brought this crucial tool a decade forward in technology, from UI/UX design best practices to the software programming itself, allowing individuals, mortgage companies and other property managers to view history, property values and taxes with ease.
Shea’s role: UI/UX Design Director via Counterpart
I had a strong idea of the product we needed to build, but I was pleasantly surprised when the [Counterpart] team came back with even better ideas of how to reach our goals. With Counterpart, all the bases are always covered.– Diana Cleland, Web Administrator